FAQ

1. What are your business hours?

The business hours of our four branches are:

Stanley Plaza

Business hours: Monday to Friday 12:00-18:00, Saturday, Sunday and Public Holidays 11:00-19:00

K11 Musea

Business hours: Monday to Friday 11:00-20:00, Saturday, Sunday and Public Holidays 10:00-20:00

GLOW IT!

Business hours: Monday to Friday 11:00-20:00, Saturday, Sunday and Public Holidays 10:00-20:00

Windsor House

Business hours: Monday to Friday 12:00-21:00, Saturday, Sunday and Public Holidays 11:00-21:00

 

2. Where can I find Slime it!?

We have five shops operating in Hong Kong.

K11 Musea

K11 Musea Level B2, Shop B242 

Stanley Plaza

Shop 117, L1, Stanley Plaza, Hong Kong 

GLOW IT! 

(Glow-in-the-dark experience)

K11 Musea Level B2, Shop B240-241

Windsor House

Shop 206, 2/F, Windsor House, Causeway Bay

 

3. What payment methods do you have?

Stanley Plaza

Alipay, WeChat Pay, Octopus, PayMe or Cash

Visa, Master, UnionPay are accepted for more than $300 (AE is not accepted)

K11 Musea

Alipay, WeChat Pay, Octopus, PayMe, Cash or K-Dollar

Visa, Master, UnionPay are accepted (AE is not accepted)

GLOW IT!

Alipay, WeChat Pay, Octopus, PayMe, K-Dollar

Visa, Master, UnionPay are accepted (AE is not accepted)

Windsor House

Alipay, WeChat Pay, Octopus, PayMe

Visa, Master, UnionPay are accepted (AE is not accepted)

 

4. Is your slime safe?

Slime is commonly made from borax, glue and water. The contain of borax in our slime and activator is very minimal. It is used to bind the glue molecules together when mixed with water.  There is a safety guideline on each of our slime that you can refer to. In general, it is recommended to wash hands before and after playing with slime.

*Upon request, we can provide gloves and contact lens solution based activator when playing with slime at our shops.

 

5. Do you provide booking arrangement?

All 5 shops only accept walk-ins.

***As part of our agreements with K11 Musea, K11 Musea Black Card Cardholder can make reservation at Slime it! at K11 Musea. Please contact K11 Musea Koncierge Black Card Manager for booking arrangement.

 

6. Do you have workshops for children?

We run monthly workshop in our shop. Please check out our monthly workshop in the main menu.

 

7. Is there 1 to 1 instruction at Slime it!?

To foster creativity in children, we do not provide structured one-to-one teaching. Our friendly in-store slime experts are always here to assist if needed.